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Home > Frequently Asked Questions
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Frequently Asked Questions
What is stretch and how do you determine your fabric's stretch description?
Stretch is either the amount of stretch that a fabric has along its width (in linear yards) or height from salvage to salvage (top and bottom in inches). We use "2-way" to describe one of these two directions, "4-way" to describe both and "None" if the fabric is incapable of stretching.
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How can I indicate HOW MANY YARDS I am buying for a particular fabric?
Put the number of yards you need into the quantity box (on the fabric listing) and click Add to cart. Quantity = Yards you're purchasing. (1 yard=36 inches)
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Do you cut fabric per yard or continuously?
Fabrics are sold in continuous lengths.
For Example: if you order 3 yards of a fabric that is sold as: "Sold By The Yard. One Yard = 54" wide, X 36" long" You Will receive ONE piece of fabric, 54" wide by 108" long. NOT 3 pieces of fabric, 54" wide X 36" long. And so on. If you want your fabric to be cut with your specific length. Just put it on the Customer notes when you purchase the fabric and we'll happily cut it for you.
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How wide is each fabric?
Vinyl fabrics are 54 inches wide Fur fabrics are 58 - 60 inches wide Fleece fabrics are 58 - 60 inches wide Velboa fabrics are 58 - 60 inches wide (Length of the fabric depends on how many yards you are purchasing. 1yd = 35 inches)
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How many is the minimum cut of fabric?
1 yard
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If I place an order, would you ship it right away?
We need 1 business day for handling. So we'll ship it the next business day. We only ship orders the same day for orders with Next Day Air ,2-Day Select or 3-day Select Shipping.
Occasionally an item may be back-ordered, which may add a delay from a day to 4 weeks. In that case, we will let you know the estimated date of shipment. If you have a certain date you need the fabric by, mention it in the customer notes or best that you do Expedited Shipping upon purchase.
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If I placed an order over the weekend, when will it be shipped?
We ship item from Monday to Friday, so if you place your order on a weekend, expect it to be shipped on the following Business day (Monday the following week if its not a Holiday).
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Do you ship internationally?
Yes we do, but by request. Go to our Contact Us page and using the form you can email us (with TOPIC, "Ask about International Orders" )so we can make arrangements.
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What shipping method do you use?
We offer a variety of shipping types through UPS and USPS: UPS Ground, UPS 3 Day Select, UPS 2 Day Select, Next Day Air. Our swatches will be shipped by postal mail, although for faster service we can ship it out through USPS flat rate envelope. You will be given the choice at checkout, as well as exact cost for each option, and estimated time of delivery.
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Where do you ship from?
We ship from Los Angeles, California
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Can I pay with Credit Card?
Yes, we accept major credit cards
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Can I pay with Paypal?
Yes you can. Paying with paypal will make your transaction faster.
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Can I order Sample swatches? How?
Yes you can order sample swatches. Scroll down to the bottom of EACH FABRIC PRODUCT LISTING and you will see its swatch listing. Click the swatch on the bottom to be redirected to the fabric's swatch listing, indicate the quantity of swatch you want and click "Add to cart" so it can be added to your purchase once you check out.
For easy access, go to the "SWATCHES" category on the category menu located at the left side of our site. Click the swatch you wanted to be directed to its listing and do the same procedure in purchasing it.
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